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Dickies Wear With Purpose:
Refreshing a Brand and Retail Shopping Experience
Challenge
Evolve the brand and core Web site experience to more effectively target a broader audience with the over-arching goal being to increase sales for Dickies' largest retail channel — its online e-commerce store.
Solution
With site analytics and consumer research setting the stage, we designed, tested and rebuilt Dickies.com to provide a cleaner customer-centric shopping experience that helped elevate the brand's emotional connection to a younger, more style-conscious consumer.
Result
The redesign of the Dickies.com user experience, rounded out with a humanized online advertising campaign that simplified the shopping experience for customers, directly contributed to the evolution of the brand, as well as significantly increased online order volume by double digits.
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